BW Connect - Serving our customers

PAY AS YOU GO

The franchised kiosks benefit from a tailor-made system : 

  • Machines at their disposal, maintenance included
  • Can refill the machine with the number of litres of water they wish to produce
  • Sending SMS alerts and information on the machine's digital meter

MACHINE GUARDING

Remote monitoring protects the machines and increases their lifespan: 

  • Real-time access to technical data 
  • Notifications and information for optimized maintenance
  • Management of alarms sent by machines
  • Remote locking of machines if necessary

WEB PLATFORM

A comprehensive online tool, serving customers and their operational performance :

  • Key indicators of commercial management
  • Pay as You Go Management System
  • After-sales follow-up module 
  • Complementary services for steering the activity

HOTLINE

A hotline based in Switzerland supports customers' technical teams :

  • Responsiveness : via instant messaging
  • Expertise: diagnosis and advice from the R&D manager
  • Training : skills transfer

Downloads

Brochure SFW EN

Brochure BW Delta EN

Brochure SFW FR

Brochure BW Delta FR

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